Q: Is COD (Cash on Delivery) available?
Ans: Yes.

Q: How long will it take for my items to arrive?
Ans: It will usually take a minimum of 2 to a maximum of 6 business days for all orders to arrive. Shipping times vary from product to product based on demand and location.

Q: Is shipping really FREE?
Ans: Yes, shipping is FREE all over India.

Q: Do you provide a refund or return if I face any issue with the product?
Ans: Yes, we have a simple 5-day return and refund policy. Please check our Refund Policy section for details.

Q: How long will it take to receive a tracking number?
Ans: It usually takes 1–2 business days.

Q: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders.
(NOTE: Please contact us if you don’t receive one within 12 hours.)

Q: Who can I contact if I have a problem with my order?
Ans: All inquiries can be sent to https://tivrapro.shop/pages/contact

Q: How can I pay?
Ans: We accept all major Credit Cards, Debit Cards, UPI, Net Banking, etc. Cash on Delivery is also available all over India.

Q: Is checkout on this site safe and secure?
Ans: Yes, all purchases here are safe and secure.

Q: How to cancel my order?
Ans: To cancel your order, email your order number to https://tivrapro.shop/pages/contact
(NOTE: Contact us within 12 hours if you wish to cancel.)